Vacancies

“We are a living wage paying organisation”

Job Vacancy: Bid Writer

Type of Contract: Permanent

Hours: 22.5 hours per week (flexibility in the hours worked will be expected of the post holder, including occasional evenings and weekends).

Service Area: The Senior Leadership Team

Salary: £30,000 pro-rata to hours worked.

Reporting to: Director

Responsible for: The post of Bid Writer will be part of our Senior Leadership Team

Main Purpose of the Job:

  • Write high quality bids that will enable Hamara to meet new business and growth targets
  • Assist the co-ordination and monitoring of new contract mobilisation.
  • Utilise internal information management systems and other data sources, compile statistical information in support of bids, creating high impact charts and tables for inclusion in our tender documentation
  • Create, compile, and submit of tender documentation
  • Prepare and deliver presentations to internal and external stakeholders in support of bids
  • Maintain an up-to-date library of good practice answer data with relevant examples to inform future bid submissions
  • Monitor and administer sources of tenders and grant funding such as on-line portals and websites, identifying potential opportunities and putting forward those opportunities for discussion and decision
  • Liaise with managers and staff from relevant departments to develop a “storyboard” for responses to tenders, building proposal structures, in line with Hamara’s Asset Based Approach to support and commissioner requirements, ensuring all relevant staff are ‘on board’

How to apply:

If you are interested in applying for this role, please click here – Apply Online

Closing Date: 21st August, 2022. We strongly advise submitting an application early. We reserve the right to close posts early on sufficient number of applications.

Job Summary:

As a Bid Writer you will be involved in the day to day completion of ongoing bids.

The role involves monitoring upcoming opportunities, writing submissions for tenders, attending bid Interviews and liaising with our operational teams.

You will also work with the Operation Managers and Director to complete required internal forms for each project.

 

 

Hamara Bid Writer Responsibilities:

Corporate Development:

·         Delivering compelling, winning bids that clearly communicate our USPs, ensuring they are delivered on time and in line with the organisational requirements

·         Ensure all bids are fully compliant, delivered to a high-standard and are grammatically correct without errors or omissions

·         Analyse bid documents and liaises with the wider team where necessary, ensuring responses are in line with funding requirements and scoring

·         Review outcomes of previous bids, collating feedback and implementing lessons learnt, championing a culture of continuous improvement within the bid team

·         Contribute to the bid process end-to-end, where necessary

·         Feed in to the bid strategy, ensuring feedback and win themes are captured

·         Collate a central library of information in conjunction with key stakeholders

·         Achieve the organisation’s goals in bids submitted/won

·         Undertakes research on the client and sector where necessary

·         Work collaboratively with and provides editorial support to other bid writers

·         Maintain a detailed understanding and knowledge of our products and services

·         Build effective relationships with key stakeholders, working collaboratively to ensure knowledge is captured and evidenced within bids

·         Maintain a good knowledge of market trends and our competitors, ensuring responses are market leading and in line with our organisational requirements

·         Maintain courtesy, professionalism and high standards of presentation in all communications with funders and potential stakeholders, adhering to the Organisation’s Culture and Values

·         Manage existing partners and supporters to maintain relationships and encourage ongoing commitment.

·         Develop and nurture existing partnerships to deliver a greater and more diverse income.

·         Proactively research and source new contacts and develop new corporate relationships across Leeds.

·         Create written proposals and pitches for new corporate support.

·         Responsibility for written and verbal communication with corporate donors.

·         Use social media, marketing, and PR techniques to maximise profile of corporate partnerships.

Stakeholder satisfaction:

·         To be responsible for working with and engaging stakeholders, to ensure their needs are met by Hamara. This includes liaising with management teams effectively and efficiently, to support the delivery of any work agreed.

·         To provide suitable feedback to stakeholders on any project work, as appropriate. This To maintain and develop Hamara’s services, in accordance with stakeholder and business needs.   

Administration:

·         To ensure all records are compliant with relevant legislation/standards and internal practices.

·         To manage the Recording and Monitoring Files for all fundraising components

·         To write up and submit suitable reports, as required

·         To write up monthly reports to the Senior Leadership Team

·         Maintain up to date records on the database, ensuring all supporter activity is effectively recorded.

·         Promote and advertise the fundraising activities of Hamara through multiple streams, with particular focus on social media, broadcast and online marketing.

·         Manage the Bid Writing inboxes and direct enquiries.

·         Process cheques and cash donations by working alongside the Finance Team.

 

Bid Writer General Duties

·         To actively contribute towards the achievement of Hamara’s strategic and operational objectives.

·         To create and maintain positive working relationships with stakeholders, to ensure they are satisfied with the quality of Hamara’s services.

·         Participate in 1:1s, performance and development, including Hamara’s compulsory training programme

·         Attend and participate in project/team meetings

·         Work within the framework of Hamara’s policies and procedures

·         Promote the values, behaviours and ethos of Hamara

·         Respond and report on safeguarding concerns in line with the Hamara safeguarding policy and procedure

·         Undertake any other reasonable duties as and when required

Organisational Requirements

General:

·           To support colleagues with any operational needs, as and when required.

·           To work outside of ordinary office hours during events, as required.

·           To complete any other reasonable duties, as required.

·           To respect and uphold Hamara’s written policies and procedures in place.

·           To attend any meetings, as required.

·           To commit to personal and professional development. This includes undertaking appropriate training where required, or requested to do so.

·           To commit to the ethos and values of Hamara.  

 

Equal Opportunities:

Hamara is an equal opportunities employer. Hamara is committed to promoting anti-discriminatory practices within the society, the organisation and in the promotion of its services to the community. Hamara expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination issues, as appropriate, and undertake any appropriate training.

Safeguarding:

Hamara is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants and staff will be required to demonstrate understanding of and commitment to best safeguarding practice.

Criteria

Requirements

Assessment

Essential/

Desirable

Experience

Be educated to degree level

 

Excellent proposal writing experience working on large bids scale complex bids as well as small ones, Minimum 5 years’ Bid Writing experience. 

 

A minimum of 2 years’ experience of working within the third sector, or, extensive experience of community health development work and supporting a third sector organisation;

 

Working with a database to collate all bids/grants

 

Working toward specific income generation targets

 

Developing new business and events contacts

 

Bid Writing Code of Practice

 

Experience of implementing and maintaining monitoring systems, showcasing bids/grants/ tenders applied for which measure quality of work and/or process

 

 

 

AF

 

AF + I

 

 

AF + I

 

 

 

AF + I

 

AF + I

 

AF + I + A

 

AF + I + A

 

 

AF + I + A

 

E

 

E

 

 

E

 

 

 

E

 

E

 

E

 

E

 

 

E

Specialist Knowledge/ Skills  

Computer literate, including knowledge of Microsoft Word, Excel and Outlook.

 

Ability to demonstrate organisation, planning and administrative skills, attention to detail, strong analytical and problem solving skills

 

Knowledge of Data Protection legislation ensuring that personal information is held correctly and secure.  Ensuring that the organisation is compliant with relevant legislation.

 

Knowledge of Confidentiality.

 

Evidence of applying Health and Safety legislation in the workplace.

 

An ability to manage resources effectively.

 

An ability to manage financial resources.

 

AF + I + AS

 

AF + I

 

AF + I + AS

 

 

 

 

AF + I

 

AF + I + AS

 

AF + I

 

AF + I + AS

E

 

E

 

E

 

 

 

 

E

 

D

 

E

 

D

Qualifications

Recognised qualification e.g. Degree or equivalent

AF + I

 

 

E

Interpersonal Skills

Excellent communication skills both written and verbal, the ability to communicate with members of the public, suppliers, stakeholders and staff appropriately.

 

Ability to work as part of a team.

 

Ability to lead, motivate, develop and deliver high-performance productivity and quality.  

 

Numeric skills and ability to interpret financial and management performance information to support Hamara needs

 

AF + I

 

 

AF + I

 

AF + I

 

 

AF + I + AS

E

 

 

E

 

E

 

 

E

Attitude and personal Attributes

Open, patient and flexible

 

Non-judgemental and able to empathise

 

Resilience

 

Self-motivating and enthusiastic

 

Commitment to promoting healthy living

 

Commitment to providing a person centred service

 

Commitment to working  in ways which challenge discrimination

AF + I

 

AF + I

 

AF + I

 

AF + I

 

AF + I

 

AF + I

 

AF + I

E

 

E

 

E

 

E

 

D

 

D

 

E

Other job related requirements

Ability to demonstrate a commitment to Equality and Diversity.

 

Flexibility in the hours worked – may be required to work evenings and weekends

 

Knowledge of current issues related to third sector.

 

Responsible for the closedown of the building at 5pm Mon-Fri

 

Speak  more than one community language

AF + I

 

AF + I

 

 

AF + I

 

AF + I

 

AF

E

 

E

 

 

D

 

E

 

D

Job Vacancy: Support Worker

Type of Contract: Permanent

Hours: 20 hours per week

Service area: HALO

Driver Essential

Salary: £9.50 per hour

Type of contract: Fixed term

Responsible for: No line management responsibility

Responsible to: Halo Project Coordinator

Purpose of Post

Hamara HLC are currently recruiting for a Support Worker. The role of a Support Worker will involve supporting and enabling clients to be independent whilst promoting dignity and choice. 

The Support Worker will deliver support, social and prompt personal care to the client, ensuring that a person centred approach is used so that the clients can maximise their independence. Support Workers will support the client by promoting the use of leisure and educational facilities and employment and volunteering activities in the local community.

The role will involve producing support plans and keeping up to date with the client’s family and care provider. Accurate record keeping will be essential. Other tasks will include facilitating outings and trips for the clients and encouraging integration into the local and wider community.

How to apply:

If you are interested in applying for this role, please click here – Apply Online

All applications must be received by 21st August, 2022. Applications received after the closing deadline will not be considered.

Job Summary/Main purpose of the job:

 

To support and enable clients to be independent whilst promoting dignity and choice. 

 

Delivering related support, social and prompting personal care to the client, ensuring that a person centred approach is used so that the clients can maximise their independence.  Support Workers will support the client by promoting the use of leisure and educational facilities and employment and volunteering activities in the local community.

 

The role will involve producing support plans and keeping up to date with the client’s family and care provider e.g. Leeds City Council.  Accurate record keeping will be essential.

 

 

 

 

Responsibilities/Main Duties:

 

·         To support & enable clients to be independent whilst promoting dignity and choice.

·         To deliver related support, social and personal care utilising a person centred approach to enable clients to maximise their independence.

·         To prepare and deliver bespoke packages of Care

·         To support clients when taking medication as specified in the support plan and ensure the maintenance of all necessary records are up to date and accurate.

·         To contribute and utilise support plans and person centred risk assessments to promote independence in a safe environment.

·         To take an active role and involve clients in the on-going service development of Learning Disability Services and facilitate advocacy.

·         To promote wellbeing and safeguard adults from abuse and ensure all safeguarding concerns are reported to line management.

·         To respect the confidential nature of the work and ensure that clients and carers are aware of the Hamara policies relating to the customer’s access to files and to work within the appropriate information sharing protocol.

·         To promote the use of leisure and educational facilities and employment and volunteering activities in the local community.

·         To facilitate clients on outings, trips and holidays.

·         To attend and participate in reviews, meetings, training and supervision as required.

·         To work flexibly as part of a team.

·         To accurately complete all necessary documentation, records and reports as necessary and determined by the Hamara procedures.

·         Adherence to the General Social Care Council (GSCC) code of conduct, Code of Practice, Hamara Code of Conduct on Confidentiality and the Date Protection Act 1998.

·         To liaise and communicate with relatives, carers, neighbours, neighbourhood schemes, professionals and other agencies.

·         To proactively respect and take into account all cultural, religious, personal and social needs.

·         To maintain systems which support the service.

·         To ensure appropriate records are kept regarding members & any other matters concerning service delivery

·         To complete, file and communicate relevant and accurate records on members

·         To report to the Halo Project Co-ordinator, or in their absence the Designated Manager from Hamara.

·         To ensure effective operation of a petty cash system

·         To maintain effective communication & information systems within the service

·         To undertake any other appropriate duties as may be required by Hamara

·         Driver essential and must have own vehicle and business insurance.

 

Organisational Requirements

General:

 

·         To support colleagues with any operational needs, as and when required.

·         To work outside of ordinary office hours, as required.

·         To complete any other reasonable duties, as required.

·         To respect and uphold Hamara’s written policies and procedures in place.

·         To attend any meetings, as required.

·         To commit to personal and professional development. This includes undertaking appropriate training where required, or requested to do so.

·         To commit to the ethos and values of Hamara.  

·         Satisfactory DBS Clearance

 

Equal Opportunities:

Hamara is an equal opportunities employer. Hamara is committed to promoting anti-discriminatory practices within the society, the organisation and in the promotion of its services to the community. Hamara expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination issues, as appropriate, and undertake any appropriate training.

Safeguarding:

Hamara is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants and staff will be required to demonstrate understanding of and commitment to best safeguarding practice.

Criteria

Requirements

Assessment

R = Reference, I = Interview, AF = Application Form and AS = Assessment

 

 

Experience

·         Experience of working with individuals who have learning disabilities

·         Experience of providing care within the care profession

·         Experience of supporting and enabling vulnerable adults to be independent whilst promoting dignity and choice.

·         Experience of carrying out risk assessments for vulnerable individuals

 

 

 

Specialist Knowledge/ Skills  

  • Ability to develop positive working relationships with vulnerable adults
  • Knowledge of Safeguarding procedures in particular vulnerable adults
  • Knowledge of the General Social Care Council code of conduct

·         Ability to produce clear and concise reports and care plans and keep up to date records

 

 

 

Qualifications

·         NVQ level 2 in Health and Social Care or above

 

 

 

Interpersonal Skills

·         Good communication skills both written and verbal, the ability to communicate with clients, members of the public, suppliers, stakeholders and staff appropriately

·         Ability to work as part of a team

·         Ability to remain calm and composed when faced with challenging situations

 

 

Other job related requirements

·         Ability to demonstrate a commitment to Equality and Diversity.

·         Flexibility in the hours worked – may be required to work evenings and weekends

·         Knowledge of current issues related to third sector.

 

 

 

 

Job Vacancy: Youth Development Worker

Type of Contract: Fixed term Contract for 1 year

Hours: 37 hours

Location: Hamara HLC, Tempest Road, Leeds LS11 6RD

 

Salary: £21,589 (pro rata)

Reporting to: Youth Team Manager

 

Hamara is a well-established community organisation delivering a range of community based services in South Leeds. We are looking for someone with experience of working with young people to lead on several youth projects (Youth Club, Positive Destinations & VRU). Evening and weekend shifts will be required.

Purpose of Post:

To plan and lead on youth activities which will provide local young people with education, support and positive opportunities to enrich their lives. The role is initially until the end of March, however this may be extended subject to funding.

 

Duties:

  • To publicise and promote the projects through networking, marketing material, developing partnerships with a wide range of agencies and establish referral processes
  • To work in partnership with other organisations to provide activities and opportunities for local young people.
  • To develop and deliver mentoring, coaching and skills development activities within weekly activities
  • To develop programmes that develops resilience and confidence in young people to avoid risky behaviours.
  • To attend regular supervision, team meetings and training and maintain own professional practice, identifying own training and development needs
  • To develop monitoring and evaluation processes and maintain appropriate records
  • To work with the manager in completing reports to the funder
  • To undertake any other appropriate duties that are relevant to the projects and that may be required by Hamara
  • Experience of working within the third sector, or, extensive experience of community health development work and supporting a third sector organisation;
  • Search for funding opportunities to develop additional projects
  • Ability to liaise with voluntary and statutory agencies;

 

How to apply:

If you are interested in applying for this role, please click here – Apply Online

All applications must be received by 21st August, 2022. Applications received after the closing deadline will not be considered.

Purpose of Post:

To plan and lead on youth activities which will provide local young people with education, support and positive opportunities to enrich their lives. The role is initially until the end of March, however this may be extended subject to funding.

 

Duties:

  • To publicise and promote the projects through networking, marketing material, developing partnerships with a wide range of agencies and establish referral processes
  • To work in partnership with other organisations to provide activities and opportunities for local young people.
  • To develop and deliver mentoring, coaching and skills development activities within weekly activities
  • To develop programmes that develops resilience and confidence in young people to avoid risky behaviours.
  • To attend regular supervision, team meetings and training and maintain own professional practice, identifying own training and development needs
  • To develop monitoring and evaluation processes and maintain appropriate records
  • To work with the manager in completing reports to the funder
  • To undertake any other appropriate duties that are relevant to the projects and that may be required by Hamara
  • Experience of working within the third sector, or, extensive experience of community health development work and supporting a third sector organisation;
  • Search for funding opportunities to develop additional projects
  • Ability to liaise with voluntary and statutory agencies;

Employee Specification

Job Title: Youth Development Worker

Criteria

Qualifications

  1. Desirable – A recognised qualification in youth work or equivalent at level 3 or above (NVQ,VRQ or degree level)

 

Experience

  1. A minimum of two years paid experience of working with vulnerable young people
  2. A minimum of two years’ experience of working within a range of youth work settings
  3. Experience of planning, developing and delivering youth work programmes
  4. Experience and proven track record of achieving in output and outcomes based targets
  5. Experience of working intensively with vulnerable young people on a one to one and group basis
  6. Experience of working with young people from diverse backgrounds
  7. Experience of working on one’s own initiative and within a team

 

8.    Ability to develop close working relationships with partner agencies

9.    Experience of building and sustaining professional boundaries and appropriate relationships with young people.

 

Skills/Knowledge/Ability

  1. A high level of knowledge of the needs of the client group and what makes them vulnerable to becoming engaged in gang activity and violence.

.

  1. Ability to develop multi agency partnerships and work with colleagues from other agencies,
  2. Good written skills, including, recording, compiling planning documents, report writing and competent, in the use of Microsoft Office
  3. Ability to develop relationships with young people which gains their trust and confidence
  4. The ability to work without supervision against an agreed work programme and project plan in order to meet deadlines
  5. Ability to work under pressure in a demanding voluntary sector organisation
  6. Ability to work both independently and as part of a team
  7. Ability to prioritise tasks and meet deadlines
  8. Ability to produce clear and concise reports.
  9. Ability to keep up to date and accurate records
  10. Ability to develop monitoring and evaluation processes and maintain accurate records
  11. Working knowledge of policies and procedures
  12. Hold a full driving license and have the ability to use own transport and travel around the city

 

 

Attitudes and Values

  1. Commitment to personal and professional development
  2. Commitment to equal opportunities and to work in an anti-discriminatory, and anti-oppressive manner with clients
  3. Commitment to working in the best interests of young people
  4. Commitment to working in partnership with other organisations
  5. Flexible approach to work, including working unsocial hours
  6. Innovative and creative approach to developing solutions and problem solving
  7. Prepared to travel within the city and have own transport
  8. Commitment to safeguarding and the welfare of young people

 

 

Job Vacancy: Operations Manager (quality)

Type of Contract: Permanent

Hours: 23 hours per week

Service area: the organisations operations, policies and procedures.

Salary: £32,500 (SCP 28) SO2 scales pro rata to hours worked.

Responsible for: the organisations overall quality of operations and services provided, in accordance with all relevant legislation and standards.

Responsible to: Operations Director

Purpose of Post:

As an Operations Manager (Quality) you will have entire responsibility for ensuring Hamara policies, procedures and practices are compliant with all relevant legislation and standards, and meet the required quality levels. This role will also have a high level of overall responsibility for ensuring all projects run by Hamara have operations in place, which are compliant with relevant legislation and standards and meet mandatory quality levels, as well as ensuring all operational functions of Hamara are supportive of its successful development.

This role’s main duty is to implement, maintain and improve the quality of Hamara’s services, in accordance with business aims and objectives and all relevant legislation and standards. You will maintain effective and responsive working relationship with a range of professionals and stakeholders, developing and nurturing positive partnerships to further embed and develop Hamara’s services. You will also monitor and analyse Hamara’s current operations to determine their: level of quality, effectiveness, efficiency and compliance, in accordance with Hamara’s business aims and objectives.

This is an important management role and you will be required to skilfully manage and deliver our service model, embedding a shared vision for the service, communicating it effectively and consistently to staff, service users and stakeholders.

How to apply:

If you are interested in applying for this role, please click here – Apply Online

All applications must be received by 21st August, 2022. Applications received after the closing deadline will not be considered.

Job Summary:

As an Operations Manager (Quality) you will have entire responsibility for ensuring Hamara policies, procedures and practices are compliant with all relevant legislation and standards, and meet the required quality levels. This role will also have a high level of overall responsibility for ensuring all projects run by Hamara have operations in place, which are compliant with relevant legislation and standards and meet mandatory quality levels, as well as ensuring all operational functions of Hamara are supportive of its successful development.

This role’s main duty is to implement, maintain and improve the quality of Hamara’s services, in accordance with business aims and objectives and all relevant legislation and standards. You will maintain effective and responsive working relationship with a range of professionals and stakeholders, developing and nurturing positive partnerships to further embed and develop Hamara’s services. You will also monitor and analyse Hamara’s current operations to determine their: level of quality, effectiveness, efficiency and compliance, in accordance with Hamara’s business aims and objectives.

This is an important management role and you will be required to skilfully manage and deliver our service model, embedding a shared vision for the service, communicating it effectively and consistently to staff, service users and stakeholders.

 

Hamara Operations (Compliance) Management Responsibilities:

People Management:

·      To ensure that effective induction, supervision and appraisal of all Hamara staff takes place, in accordance with the Hamara’s policies. This includes ensuring that staffs performance standards are achieved and professional development plans are in place, in line with training needs identified.

·      To allocate and manage staffing resources within agreed levels, and ensure staff management practices meet Hamara’s policies and relevant legislative requirements.

·      To establish and maintain effective communication systems within staff teams, including regular recorded team and one to one meetings.

·         To ensure that all staff employed by Hamara is appropriately trained for their role and duties.

Quality Assurance:

·           To be responsible for ensuring all of Hamara’s services meet the standard quality requirement levels, determined by stakeholders.

·           To be responsible for monitoring all contracts in place and Hamara’s performance of fulfilling such contract quality standards, for funding purposes.

·           To be responsible for monitoring Hamara’s performance overall, in accordance with relevant monitoring systems, to ensure all quality requirements are met.

·           To be responsible for implementing, maintaining and putting improvement measures in place, to ensure Hamara is able to deliver quality services.

·           To report on quality levels, as required and to report any quality concerns, improvements or issues to the Chief Executive Officer.

Stakeholder satisfaction:

·         To be responsible for working with and engaging stakeholders, to ensure their needs are met by Hamara. This includes liaising with management teams effectively and efficiently, to support the delivery of any work agreed.

·         To provide suitable feedback to stakeholders on any project work, as appropriate. This includes reporting on any project outcomes.

·         To be responsible for developing and maintaining appropriate satisfaction surveys, to support Hamara’s engagement with stakeholders.

·         To maintain and develop Hamara’s services, in accordance with stakeholder and business needs.   

Training and development:

 

·         To be responsible for maintaining all staffs training records, identify training opportunities for staffs learning and development as appropriate for personal and business requirements.

·         To liaise with relevant managers for all staffs training, to ensure this is completed as required.

·         To be responsible for ensuring all mandatory training is in place for staff employed by Hamara to attend, and complete.

·         To ensure all staff employed by Hamara complete any mandatory training and their records are updated accordingly.

·         To coordinate and organise suitable staff training, with relevant managers.

·         To be responsible for ensuring that all training budgets agreed are adhered to by management.

·         To be responsible for ensuring that all supporting documentation for training is in place. This includes authorisation documents, training requests, etc.

Administration:

·         To ensure all records are compliant with relevant legislation/standards and internal practices.

·         To write up and submit suitable reports, as required.

·         To be responsible for reviewing all staffs training and development, ensuring such staffs documentation is up to date and compliant with all relevant legislation.

Operations Manager Quality General Duties

·           To actively contribute towards the achievement of Hamara’s strategic and operational objectives. This includes overseeing all projects run by Hamara in terms of quality, to ensure they support business aims and are delivered on time and within budgets.

·           To report to the Finance Officer: income, expenditure and cash flow forecasts, as required. This includes being responsible for seeking opportunities for the development of Hamara’s income generation and funding channels, and setting and reviewing budgets and managing cost. 

·           To plan and control operational changes, efficiently and effectively.

·           To develop and maintain healthy working relationships with commissioners. This includes preparing comprehensive performance reports for commissioners, through collating suitable information from management, to ensure commissioners are satisfied. 

·           To create and maintain positive working relationships with stakeholders, to ensure they are satisfied with the quality of Hamara’s services.

·           To assist with the overall management of persons working in community café, ensuring smooth running of daily activities. For example, managing staffing levels, overseeing of stock orders, etc.

·           To assist with the overall management of persons working in reception, to ensure efficient and effective staffing levels and working processes are in place.

·           To liaise with external IT companies regarding internal IT processes, maintaining and developing IT systems accordingly.

·           To work with staff and stakeholders to develop Hamara’s website, social media, marketing and publicity, to support the success of Hamara.

·           To be responsible for ensuring Hamara’s health and safety procedures are maintained and updated, in accordance with health and safety standards and legislation.

Organisational Requirements

General:

·           To support colleagues with any operational needs, as and when required.

·           To work outside of ordinary office hours, as required.

·           To complete any other reasonable duties, as required.

·           To respect and uphold Hamara’s written policies and procedures in place.

·           To attend any meetings, as required.

·           To commit to personal and professional development. This includes undertaking appropriate training where required, or requested to do so.

·           To commit to the ethos and values of Hamara.  

Equal Opportunities:

Hamara is an equal opportunities employer. Hamara is committed to promoting anti-discriminatory practices within the society, the organisation and in the promotion of its services to the community. Hamara expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination issues, as appropriate, and undertake any appropriate training.

Safeguarding:

Hamara is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants and staff will be required to demonstrate understanding of and commitment to best safeguarding practice.

Criteria

Requirements

Assessment

Experience

Minimum 3 years’ management experience. 

 

Evidence of People Management Skills

 

Experience of implementing and maintaining monitoring systems which measure quality of a project and/or process

 

Experience of monitoring contracts and ensuring that they meet the required quality standards, determined by the stakeholders

 

Experience of leading and managing change in the workplace

 

Experience of dealing with Safeguarding issues and relevant legislation

 

AF

 

AF + I

 

AF + I

 

 

AF + I

 

 

AF + I

 

AF + I + A

Specialist Knowledge/ Skills  

Computer literate, including knowledge of Microsoft Word, Excel and Outlook.

 

Ability to demonstrate organisation, planning and administrative skills

 

Knowledge of Data Protection legislation ensuring that personal information is held correctly and secure.  Ensuring that the organisation is compliant with relevant legislation.

 

Knowledge of Confidentiality.

 

Evidence of applying Health and Safety legislation in the workplace.

 

An ability to manage people resources effectively.

 

An ability to manage financial resources.

 

AF + I + AS

 

AF + I

 

AF + I + AS

 

 

AF + I

 

 

AF + I + AS

 

AF + I

 

AF + I + AS

Qualifications

Recognised Management qualification e.g. Degree, Diploma or equivalent experience in a related work area.

AF + I

 

 

Interpersonal Skills

Good communication skills both written and verbal, the ability to communicate with members of the public, suppliers, stakeholders and staff appropriately.

 

Ability to work as part of a team.

 

Ability to lead, motivate, develop and deliver high-performance productivity and quality.  

 

Numeric skills and ability to interpret financial and management performance information to support Hamara needs

 

AF + I

 

 

AF + I

 

AF + I

 

 

AF + I + AS

Other job related requirements

Ability to demonstrate a commitment to Equality and Diversity.

 

Flexibility in the hours worked – may be required to work evenings and weekends

 

Knowledge of current issues related to third sector.

AF + I

 

AF + I

 

AF + I

 

Job Vacancy: Food Bank Coordinator

Type of Contract: 12 Months with view to extension subject to funding

Hours: 37 hours per week (flexibility in the hours worked will be expected of the post holder, including availability at evenings and weekends)

Service area: Foodbank

Salary: £22,212 – £25,951 (scp 25 ) – (scp 29 ) scales pro-rata to hours worked.

Responsible for: Central management and coordination of the Hamara Foodbank

Responsible to: Operational Managers

Purpose of Post:

Hamara HLC are currently recruiting a Food Hub Coordinator which has been running from our centre for over 5 years. It has recently become one of our key projects as a result of the impact of the COVID-10 outbreak and the support needed in response to this. The food Hub coordinator main purpose will be to a) To manage and coordinate the day to day operation of the Food bank and Cultural food hub. b) To guide the future development of the project.

How to apply:

If you are interested in applying for this role, please click here – Apply Online

All applications must be received by 21st August, 2022. Applications received after the closing deadline will not be considered.

Job Summary/Main Purpose of the psot

Hamara HLC are currently recruiting a Food Hub Coordinator which has been running from our centre for over 5 years. It has recently become one of our key projects as a result of the impact of the COVID-10 outbreak and the support needed in response to this. The food Hub coordinator main purpose will be to a) To manage and coordinate the day to day operation of the Food bank and Cultural food hub. b) To guide the future development of the project.

 

 

Responsibilities/Main Duties:

Ensuring of ongoing work of the foodbank by regular liaison with:

·      Current & potential donors of food (such as supermarkets, schools, charities etc)

·      Current & potential partners

·      Statutory and voluntary agencies across the area

·      Foodbank projects in other area

·      Leeds City Council

Oversee the day to day running and management of all food bank processes in line with Hamara’s policies and procedures including:

·           Management of stock levels, annual audit & stock take.

·           The distribution – including acting as volunteer team leader when necessary

·           Timely monitoring and responding to all queries and requests via phone, email, Facebook etc.

·           Delegation and supervision of duties as appropriate to volunteers and staff.

·           Ensuring that all financial/auditing process are being followed correctly and consistently.

·           Ensure the effective implementation of all foodbanks/Hamara policies and procedures (such as the registration process, health & safety, safeguarding etc.)

·           Regular liaison with the leadership team to ensure that they are kept up to date and are aware of any relevant issues.

·           Increasing donations of food and fundraising.

The recruitment, training and managing/supporting of food bank volunteers in conjunction with Hamara policies and procedures. 

Public relations and the development of the food bank by:

 

·         Being the ‘public face’ of the food bank and the main point of contact

·         Establishing and nurturing relationships/engagement with partner agencies.

·         Being proactive in using local events and media as appropriate to both promote awareness and the public profile of the foodbank in a positive way.

·         Identifying possible areas of unmet need and working with the leadership team to work out possible solutions

·         Regular liaison with local authorities

Organisational Requirements

General:

·           To support colleagues with any operational needs, as and when required.

·           To work outside of ordinary office hours, as required.

·           To complete any other reasonable duties, as required.

·           To respect and uphold Hamara’s written policies and procedures in place.

·           To attend any meetings, as required.

·           To commit to personal and professional development. This includes undertaking appropriate training where required, or requested to do so.

·           To commit to the ethos and values of Hamara.  

Equal Opportunities:

Hamara is an equal opportunities employer. Hamara is committed to promoting anti-discriminatory practices within the society, the organisation and in the promotion of its services to the community. Hamara expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination issues, as appropriate, and undertake any appropriate training.

Safeguarding:

Hamara is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants and staff will be required to demonstrate understanding of and commitment to best safeguarding practice.

Criteria

Requirements

Assessment

R= Reference, I = Interview, AF = Application Form and AS = Assessment

Experience

·         Previous experience of establishing and facilitating user groups

·         Experience of working within a community setting

·         Experience of establishing new initiatives with a disadvantaged community

·         Experience of working with hard to engage individuals

·         Experience of sign posting or support work in a health, care or community setting.

·         Experience of multi-agency working

·         Experience of delivering interventions

AF & I

AF & I

AF & I

AF & I

AF & I

AF & I

AF & I

Specialist Knowledge/ Skills  

·         Knowledge and understanding of customs and practices within the Asian and other communities such as new migrants to the area.

·         Knowledge of support services and community groups available throughout Leeds

·         Ability to liaise successfully with a variety of voluntary and statutory agencies.

·         Ability to work in ways which promote equality of opportunity and participation in health provision.

·         Knowledge of current issues related to the third sector.

·         Knowledge and experience of using client database and Microsoft package e.g. Word, Excel and email.

·         Ability to lead, motivate, train & support volunteers

·         AN ability to record/collate information and interpret statistical data our client group and the work of the food bank

·         Experience of managing people and the recruitment /training of volunteers

·         Experience of working in the voluntary sector and with public sector agencies.

·         Previous project management experience.

AF & I

 

AF & I

AF & I

AF & I

 

AF & I

AF & I

 

AF & I

AF & I

 

AF & I

AF & I

AF & I

Interpersonal Skills

·         Good communication skills both written and verbal, the ability to communicate with members of the public, suppliers, stakeholders and staff appropriately.

·         A high degree of self – motivation and self-confidence

·         Self-motivated and an ability to work independently with minimum supervision

·         Ability to build good working relationships with both stakeholders as clients.

·         Ability to build good working relationships whilst maintaining professional boundaries

·         Ability to motivate and empower clients to improve health and wellbeing.

·         Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute.

·         To helping those in need or who marginalised within our community.

·         A non –judgemental and positive attitude towards people who are in need.

·         A flexible approach to working hours (some weekends and evening work will be required)

AF + I

 

AF + I

AF + I

AF + I

AF + I

AF + I

AF + I

 

AF + I

AF + I

AF + I

 

 

Other job related requirements

·         Ability to demonstrate a commitment to Equality and Diversity.

·         Flexibility in the hours worked – may be required to work evenings and weekends

·         Having access and willingness to use a car together with being in possession of a full current driving license and business insurance

AF + I

AF + I

AF + I

 

 

Job Vacancy: Care Coordinator

Type of Contract: Permanent

Hours: 37 hours per week. Part time and job shares are considered.

Service area: Health

Salary: £22,548 – £24,881.

Responsible for: No line management responsibility

Responsible to: Hub lead and Clinical Lead for the Care Coordinator Hub

Purpose of Post:

Hamara HLC is a registered charity working to improve health, education and opportunities of our community.  Hamara works closely with several GP practices across East Leeds and support Burmantofts, Harehills & Richmond Hill PCN with the employment of their Personalised Care Coordinators.

Please see separate Person Specification for FULL details

 

Key objectives of the role:

  • Managing, identifying and providing coordination of care for the patients within our PCN.
  • Coordinate personalised care by prioritising patients in highest risk group, delivering strategies that engage wider workforce and digital/tech to optimise self-care and remote care.
  • Coordinate the work of healthcare professionals and non-clinical staff (including volunteers) who are involved in the care of the PCN’s patients. Contribute to tackling inequalities in health and social care, particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post.

 

Knowledge, experience, personal qualities and qualifications required:

  • Excellent written and verbal communication skills and interpersonal skills
  • Clinical System experience (desirable)
  • Excellent organisational and administration skills
  • Experience providing advice/signposting to users (desirable)
  • Conscientious, hardworking and self- motivated to work with minimal supervision and have the ability to work as part of a team.
  • Ability to work with information, clinicians, social workers and managers
  • Ability to meet deadlines and work under pressure
  • Ability to engage and sustain relationships with all professionals, other organisations and patients
  • Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable)
  • Experience in use of databases
  • Experience of administrative duties
  • Working in a multi-disciplinary setting where influence and negotiation is required
  • GCSE/Diploma/ HNC level (or relevant experience)
  • NVQ Level 3 Business Administration (or relevant experience)

 

Successful candidates must have the following:

  • A minimum of 2 years of experience, possibly in a related role providing the skills and attributes can be fully evidenced.
  • Be capable of handling sensitive information and ensuring confidentiality is maintained.
  • Have good communication skills both written and verbal.
  • Be able to work independently and be self-motivated.
  • The ability to organise, prioritise and work to deadlines.
  • Experience of the Community/Voluntary or Health & Social Care sector is essential.
  • Experience of working with BAME communities, is highly desirable but not essential.

How to apply:

If you are interested in applying for this role, please click here – Apply Online

All applications must be received by 26th August, 2022. Applications received after the closing deadline will not be considered.

Job Summary/Main purpose of the job:

The Care Coordinator will be part of the Primary Care Network (PCN) Multi-Disciplinary Team (MDT) who are responsible for managing the care of people registered with practices within BHR PCN.

A key part of the role of a care coordinator role is working in the Care Coordinator Hub (CCH) managed by the PCN manager and the nominated clinical lead.

The care coordinator hub is a team of the PCN staff that provide support to practices within the PCN to manage, identify and provide coordination of care for the PCN population. The hub approach ensures that a central team are focused on proactively seeking frameworks and models of care for priority patients within the PCN and its local context.

The Care Coordinator Hub will support the PCN approach to health population management by coordinating personalised care by prioritising patients in highest risk group, delivering strategies that engage wider workforce and digital/tech to optimise self-care and remote care.

The Care Coordinator Hub will also be central to developing solutions to unplanned care by understanding what factors are driving poor outcomes in different population groups. Ensuring the PCN are designing and planning models of care which will improve health and wellbeing today and also in the future.

This will involve coordinating the work of healthcare professionals and non-clinical staff including volunteers involved in the care of patients registered at GP practices within the wider PCN population.

The post holder will contribute to tackling inequalities in health and social care particularly regarding individuals with long-term conditions. An ethos of promotion of independence and partnership-working is integral to this post.

 

Primary Duties and Areas of Responsibility:

Care Coordinator Hub

•           Support patients and practices in appointment bookings for target groups of patients.

•           Supporting patients to complete questionnaires to identify and assess their levels of wellbeing and skills, knowledge to manage their own health.

•           Liaise with all clinical and non-clinical members in the multi-disciplinary team (MDT).

•           Support management and allocation of referrals into the personalised care team.

•           Support reporting requirements associated within the DES specifications for required services.

•           Support reporting to strategic team any systematic trends of potential threats and their implications or opportunities and likely future developments.

•           Manage and support PCN clinical system hub unit, rota’s and smart card access.

•           Answer and take calls from internal PCN staff and external MDT members about patients receiving care from the personalised care team and other PCN MDT staff as appropriate.

•           Performing administrative tasks (including appointments, diaries, patient searches).

Patient Identification

•           Receive and collate information from clinical systems to understand what factors are driving poor outcomes in different population groups.

•           Use search tools for risk stratification of  patients.

•           Review end of year PQI data for the PCN.

Maintenance of IT based information systems and responsibility for key performance data:

•           To ensure the IT requirements for recording activity are adhered to in collaboration with other team members

•           Accurate update and maintenance of GP systems within the MDT.

•           To provide agreed performance/activity data within the MDT and PCN and wider BHR PCN.

Communication and collaborative working relationships

•           Demonstrates ability to work as a member of a team.

•           Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary.

•           Actively work toward developing and maintaining effective working relationships both within and outside the PCN or group of PCNs.

•           Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients GP, Nurses, other practice staff and other healthcare professionals including pharmacists and pharmacy technicians from provider and commissioning organisations.

•           Work with patients, PCN practices and partners.

•           Develop excellent working relationships with the all partners, wider service networks including the voluntary sector, GP practices, adult social care, hospitals, community pharmacists and other members of the MDT.

•           Meet regularly with the clinical lead and review prioritisations.

•           Keep the MDT and BHR PCN abreast of ‘good news’ stories.

•           Manage and prioritise workload on a daily basis and deal with the competing demands.

Other responsibilities

•           To act at all times in an anti-discriminatory manner.

•           To be able to plan and respond to workload according to operational priorities.

•           To support the delivery of these functions across wider locality areas where necessary.

•           To undertake any training required in order to maintain competency including mandatory training.

•           To contribute to, and work within a safe working environment.

•           The Care Coordinator must at all times carry out duties and responsibilities with due regard to the GP Practice’s equal opportunity policies and procedures.

•           The Care Coordinator is expected to take responsibility for self-development on a continuous basis, undertaking on-the-job training as required.

•           The Care Coordinator must be aware of individual responsibilities under the Health and Safety at Work Act, and identify and report as necessary any untoward accident, incident or potentially hazardous environment.

Patient Care

•           Communicate effectively and sensitively and use language appropriate to a patient and carer/relative’s condition and level of understanding.

•           Effectively use all methods of communication and be aware of and manage barriers to communication.

•           Effectively recognise and manage challenging behaviours, carers and or relatives.

•           Provide information to patients, their carers and/or relatives on behalf of the team.

Supporting Care Delivery

•           Be the point of liaison for patients and interface with all health and social care professionals, including keeping everyone informed and updated.

•           Follow through actions identified by the MDT including arranging tests, referrals, signposting, etc.

•           Follow through with patients and others involved to ensure all services and care arrangements are in place.

Autonomy/Scope within Role

•           The post holder will be required to work within clearly defined organisational protocols, policies and procedures.

Key Relationships

Key Working Relationships Internal:

•           Clinical Lead for the CCH.

•           GPs and General practice teams within the PCN.

•           PCN Clinical Director/s.

•           PCN network manager.

•           MDT members including but not exhaustive: Clinical Pharmacists, technicians, Physician Associates, Physios, Paramedics, Social Prescribing Link Workers, Patient Ambassadors, health and wellbeing coach, practice managers.

Key Working Relationships External:

•           GPs from neighbouring PCNs

•           Service providers

•           Social care

•           Voluntary services

•           Patients

•           Carers/relatives

Health and Safety/Risk Management

•           The post-holder must comply at all times with the organisation and Practice’s Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisation’s Incident Reporting System.

•           The post-holder will comply with the Data Protection Act (1984), The General Data Protection Regulations (2018) and the Access to Health Records Act (1990).

•           The post-holder will comply with all necessary training requirements relevant to the role as identified by the organisation.

Equality and Diversity

•           The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

•           The post-holder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role.

Special Working Conditions

•           The post-holder is required to travel independently between practice sites (where applicable), and to attend meetings etc. hosted by other agencies.

 

 

 

Organisational Requirements

General:

 

·         To support colleagues with any operational needs, as and when required.

·         To work outside of ordinary office hours, as required.

·         To complete any other reasonable duties, as required.

·         To respect and uphold Hamara’s written policies and procedures in place.

·         To attend any meetings, as required.

·         To commit to personal and professional development. This includes undertaking appropriate training where required, or requested to do so.

·         To commit to the ethos and values of Hamara. 

·         Satisfactory DBS Clearance

 

Equal Opportunities:

Hamara is an equal opportunities employer. Hamara is committed to promoting anti-discriminatory practices within the society, the organisation and in the promotion of its services to the community. Hamara expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination issues, as appropriate, and undertake any appropriate training.

Safeguarding:

Hamara is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants and staff will be required to demonstrate understanding of and commitment to best safeguarding practice.

Criteria

Requirements

Assessment

R: References

I: Interview

AF: Application Form

 

Experience/Knowledge/ Skills  

  • Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (desirable)
  • Experience in use of databases
  • Experience of administrative duties
  • Excellent written and verbal communication skills and interpersonal skills
  • Clinical System experience (desirable)
  • Evidence of excellent knowledge of Microsoft Office and Excel
  • Experience providing advice/signposting to users (desirable)
  • Able to use NHS Choices website effectively (desirable)
  • Able to deal with patients sensitively
  • Able to demonstrate a clear understanding of working with confidential information and an understanding of patients confidentiality
  • Working in a multi-disciplinary setting where influence and negotiation is required
  • Understand and use common health and social care terminology.
  • Working in a busy and demanding environment whilst delivering in a timely manner
  • Understanding of current issues facing the NHS (desirable)
  • Understanding of health and social care processes (desirable)

 

 

R + I + AF

 

 

 

 

Education, Qualifications and Training

·         GCSE/Diploma/ HNC level (or relevant experience)

·         NVQ Level 3 Business Administration (or relevant experience)

·         Long term conditions training (desirable)

·         Welfare Rights basic training (desirable)

                                         

I + AF

 

 

Skills and Attributes

·         Able to work as part of a team

·         Able to prioritise and manage own workload

·         Excellent motivational and influencing skills

·         Excellent negotiating skills

·         Excellent interpersonal skills

·         Strong analytical and judgement skills

·         Ability to analyse and interpret information and present results in a clear and concise manner

·         Excellent organisational and administration skills

·         Maintain a calm and sensitive approach when dealing with people in distress

·         Demonstrate the importance of cultural factors in communicating with people

 

R, I + AF

 

Other job related requirements

·         Willingness to undergo further training or development as the job develops

·         Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in the future in line with changing priorities

·         Access to and ability to use transport as travel between sites across Leeds may be required for meetings and training.

 

I + AF

 

 

Job Vacancy: Support Worker

Type of Contract: Fixed Term -12 Months

Hours: 37 hours per week. 

Service area: Halo

Salary: £9.50 per hour

Responsible for: No line management responsibility

Responsible to: Halo Project Coordinator

Purpose of Post:

Hamara HLC are currently recruiting for a Support Worker. The role of a Support Worker will involve supporting and enabling clients to be independent whilst promoting dignity and choice. 

The Support Worker will deliver support, social and prompt personal care to the client, ensuring that a person centred approach is used so that the clients can maximise their independence. Support Workers will support the client by promoting the use of leisure and educational facilities and employment and volunteering activities in the local community.

The role will involve producing support plans and keeping up to date with the client’s family and care provider. Accurate record keeping will be essential. Other tasks will include facilitating outings and trips for the clients and encouraging integration into the local and wider community.

How to apply:

If you are interested in applying for this role, please click here – Apply Online

All applications must be received by 21st August, 2022. Applications received after the closing deadline will not be considered.

Job Summary/Main purpose of the job:

 

To support and enable clients to be independent whilst promoting dignity and choice. 

 

Delivering related support, social and prompting personal care to the client, ensuring that a person centred approach is used so that the clients can maximise their independence.  Support Workers will support the client by promoting the use of leisure and educational facilities and employment and volunteering activities in the local community.

 

The role will involve producing support plans and keeping up to date with the client’s family and care provider e.g. Leeds City Council.  Accurate record keeping will be essential.

 

 

 

 

Responsibilities/Main Duties:

 

·         To support & enable clients to be independent whilst promoting dignity and choice.

·         To deliver related support, social and personal care utilising a person centred approach to enable clients to maximise their independence.

·         To prepare and deliver bespoke packages of Care

·         To support clients when taking medication as specified in the support plan and ensure the maintenance of all necessary records are up to date and accurate.

·         To contribute and utilise support plans and person centred risk assessments to promote independence in a safe environment.

·         To take an active role and involve clients in the on-going service development of Learning Disability Services and facilitate advocacy.

·         To promote wellbeing and safeguard adults from abuse and ensure all safeguarding concerns are reported to line management.

·         To respect the confidential nature of the work and ensure that clients and carers are aware of the Hamara policies relating to the customer’s access to files and to work within the appropriate information sharing protocol.

·         To promote the use of leisure and educational facilities and employment and volunteering activities in the local community.

·         To facilitate clients on outings, trips and holidays.

·         To attend and participate in reviews, meetings, training and supervision as required.

·         To work flexibly as part of a team.

·         To accurately complete all necessary documentation, records and reports as necessary and determined by the Hamara procedures.

·         Adherence to the General Social Care Council (GSCC) code of conduct, Code of Practice, Hamara Code of Conduct on Confidentiality and the Date Protection Act 1998.

·         To liaise and communicate with relatives, carers, neighbours, neighbourhood schemes, professionals and other agencies.

·         To proactively respect and take into account all cultural, religious, personal and social needs.

·         To maintain systems which support the service.

·         To ensure appropriate records are kept regarding members & any other matters concerning service delivery

·         To complete, file and communicate relevant and accurate records on members

·         To report to the Halo Project Co-ordinator, or in their absence the Designated Manager from Hamara.

·         To ensure effective operation of a petty cash system

·         To maintain effective communication & information systems within the service

·         To undertake any other appropriate duties as may be required by Hamara

·         Driver essential and must have own vehicle and business insurance.

 

Organisational Requirements

General:

 

·         To support colleagues with any operational needs, as and when required.

·         To work outside of ordinary office hours, as required.

·         To complete any other reasonable duties, as required.

·         To respect and uphold Hamara’s written policies and procedures in place.

·         To attend any meetings, as required.

·         To commit to personal and professional development. This includes undertaking appropriate training where required, or requested to do so.

·         To commit to the ethos and values of Hamara.  

·         Satisfactory DBS Clearance

 

Equal Opportunities:

Hamara is an equal opportunities employer. Hamara is committed to promoting anti-discriminatory practices within the society, the organisation and in the promotion of its services to the community. Hamara expects all employees to understand, comply with and to promote its policies in their work and to challenge prejudice and discrimination issues, as appropriate, and undertake any appropriate training.

Safeguarding:

Hamara is committed to ensuring the safeguarding and wellbeing of children and vulnerable adults, and all applicants and staff will be required to demonstrate understanding of and commitment to best safeguarding practice.

Criteria

Requirements

Assessment

R = Reference, I = Interview, AF = Application Form and AS = Assessment

 

 

Experience

·         Experience of working with individuals who have learning disabilities

·         Experience of providing care within the care profession

·         Experience of supporting and enabling vulnerable adults to be independent whilst promoting dignity and choice.

·         Experience of carrying out risk assessments for vulnerable individuals

 

 

 

Specialist Knowledge/ Skills  

  • Ability to develop positive working relationships with vulnerable adults
  • Knowledge of Safeguarding procedures in particular vulnerable adults
  • Knowledge of the General Social Care Council code of conduct

·         Ability to produce clear and concise reports and care plans and keep up to date records

 

 

 

Qualifications

·         NVQ level 2 in Health and Social Care or above

 

 

 

Interpersonal Skills

·         Good communication skills both written and verbal, the ability to communicate with clients, members of the public, suppliers, stakeholders and staff appropriately

·         Ability to work as part of a team

·         Ability to remain calm and composed when faced with challenging situations

 

 

Other job related requirements

·         Ability to demonstrate a commitment to Equality and Diversity.

·         Flexibility in the hours worked – may be required to work evenings and weekends

·         Knowledge of current issues related to third sector.